Successes in the MOREOB ProgramTM
What Our Clients Are Saying
Within the MOREOB Program goal setting and results measurement are a significant factor in participant success. It also enables the MOREOB team to continually check our overall program success against the needs and goals of our client hospitals.
As part of the measurement process, formal and informal discussions are held with participants across all professions within the OB departments. Focus Groups are conducted during the measurement phases of the program to ensure direct opportunity to feedback to the MOREOB facilitation teams. In addition, our Regional Representatives stay in close, regular contact with our client hospitals to ensure tha we are hearing the feedback we need in order to ensure an optimal program and program experience.
From these feedback opportunities we have collected many valuable comments that help to understand the experience and outcomes you can expect from MOREOB.
On error reduction:
- ….”if MOREOB had been in place, I don’t think this (legal cases) would have happened”
- “We review occurrences and improve processes as a result”
- "We saw how we could improve things and it really has made a difference in the safety of the family birthing center."
On team function:
- “Feeling more confident in my ability to cope effectively in these emergency situations; improved communication and documentation; felt respected”
- “…skills drills and emergency drills have a huge team-building effect. The experienced staff can see that the new staff have learned and they can count on them”.
- “A team always functions better if they understand the complexities of each others’ roles”.
- "Our emergencies are better managed - we are functioning more as a team now."
On program progress:
- "Administration is taking our concerns seriously and providing more support."
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